Entebbe Airport In Lock Down At Night,21 Immigration Counters Abandoned By Workers

Uganda’s show frustration they go through at Entebbe Airport after Tourism Magnet Amos Wekesa tells experience Ugandan visitors went through.

Amos Wekesa posted this appealing to any Uganda who could save situation after Immigration and Civil Aviation Authority workers abandoned their responsibilities.

Can someone send me a contact of the responsible person at ministry of internal affairs…..

This morning we arrived from Nairobi a plane full and only one counter out of 22 counters was working

The lady in the picture had paid for a visa online which is a good thing for Uganda but spent over 45 minutes with an empty booth. This lady was so angry and I apologized on behave of Uganda. 

There were over 6 officers hanging around and I therefore engaged them and shocked by the response and simply walked out.

Under PIRT, we advocated for many stations and expected that this rubbish wouldn’t happen! I was one of the last persons on the line but left her behind.

But I know it’s not always like this though this must be sorted out. There are some very good immigration officers at that airport but these ones must be told how their actions affect the country.

Countries like Singapore we so admire, it will take you 15 minutes from the time from the time you leave your plane to your waiting car.

There are countries which afford this kind of service because they have lots of traffic and people will endure but we can’t be poor and have a bad attitude.

There are so many young people looking for jobs, why keep the bad ones? How can we claim we want investors and tourists so we earn?

Can some tag the right person please?

Muhuminu Kawenja Uganda as a country is poor,but again people have abad attitude,most of recruitment officials do offer jobs to either their relatives or tribe mates,their promotions are also tribe based,all these lead to port attitude because all what they have acquired is not due to their capability
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Ndyaguma Nduhukire Koyekyenga let the ministry display phone numbers for Station manager at visible places. so that in case such uncooperative officers are reported immediately
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MP Bugahya Musinguzi Patrick Someone from the same airport asked me 10000 in order for her to provide me an access ID to go to customs … I told her go to hell if you want take those goods …
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Diana Rutabingwa Could you pht this on fwitter and @ the president, the ministry of internal affairs, GOU immigration dept.
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Jannette Mugisha Amos, never land in ebbs at night after 11 or early morning from 4am. you will be disgusted at their behavior, rudeness (like you owe them anything)

I even earned my self a bad comment by one immigration officer who claimed I was drunk.

that day I gave her a piece of my mind but the bad comment has never left my PP trail in their system. everytime I pass by they always read it out loud and I demand the respect I deserve.

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Bazira Geoffrey It is this kind of attitude that has kept us poor and made our young people go for degrading jobs in Arab countries. This behaviour is all govt departments. Can someone have a second look at the laws governing civil servants? If you do not achieve you ship out. Period.
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Mbale Ambrose The only thing i can do is sharing this post.Maybe by God’s grace, it can reach sm1 responsible. But this is so ashaming
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Ayongyera Benjamen Thanks Amos, I have a very bad experience with those officers, my first international flight, I got frustrated, those guys held my passport for almost an hour , I was almost going to faint simply because it looked a bit old, yet it was in good conditioSee more
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2 Replies1 hr
Victoria Chany My husband originates from South Sudan but with American citizenship last month he faced some very rude immigration officer while trying to get his Visa. When he naratted the story to me I was like are you kidding me? But he is the calm one so he just looked on and smiled but he said Kenyatta Airport is way much better than Entebbe!
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Wanyama Lyn People take their jobs for granted. After losing them they blame everyone. But surely, as Ugandans we have a very long way to go. Unless we change our attitude we may never catch up with this world moving at lightening speed.
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Job Tusiime It’s unfortunate that both departure and arrival sections don’t have aworking AC, if it’s running most often it’s smelly. Un mopped floor is what welcomes you. Their concern is to know who is carrying what so they can help you evade taxes and divert da money into their pockets
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Noelene Nyonga Kajoro Very reflective of our Agencies and work ethics. People just don’t value time and careless about efficiency.
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Himbisa Edwardo This is very nagging. The attitude of most of the immigration officers is the worst i have ever experienced in my traveling history. They forget that they are the face of the nation. We cant be poor and have such an attitude and expect to be better. WeSee more
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Micheal Lubowa The level of laxity in this country makes me sick 😕
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James Owori My brother that airport of ours is hell,I almost missed my flight because of those careless Ugandans ,they don’t know how to handle customers even when you have provided proper documentation.
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Jimmy Muhinda The Swahili call this “kujjenga na kubomowa”. So sad.We seriously need a mindset change and enforcing result oriented employment.
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Don Ssemalulu Immanuel Rogerz This system starts right from the ministry of internal affairs headquarters where you request for passport application forms and the officers claim that they are over
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Princess Lexie Well said Amos Wekesawe need to up our game as Ugandans in every area of service…
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Ogero Samuel A good concern Mr Wekesa i think our service industries is so wanting and that is one of the great mistakes that spoils the countries image to the international communities like her a case in point
Am equally concerned
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Ogeny Moses People are in Christmas mood I guess. Its unfortunate that such people who don’t value their work are

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Lillian Nshemerirwe Thank God you have talked about it. I hope there will be change

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Graeme Davidson Am surprised as someone that goes through there a lot and has travelled a lot over the last 50 years. The immigration officers and process is actually one of the best ones in terms of speed and customer service. You must have been there on a bad day
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Susan Jemimah Okodi Migadde Habib, these are the things you are always labouring to explain

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Portia’s Poppa I read something onAmanda Ngabirano ‘s wall about the poor services at the airport too
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Fred Rwagaaju Is this real!

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Kizito Umar Iga Charles Pro cm and complain please coz me i hv gone to yy bus park …lol

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Aggie Nyamaizi Amooti Let NTV do its panaroma on this, expose them on national TV, then they will wake up.
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Odwoka Robert Ndugu Wekesa I have been following your efforts as far as tourism industry is concern and u are amongst the rare Ugandans who are clear headed and straight forward on this point I can’t say u are struggling for yourself but for generations to come I have children and I applaud u for this concern. God bless u.

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Serunjogi Joshua Victor Omex HopscarLumu Raymond David this might be relevant to the earlier conversation between yourselves. @ David, kindly pass on the message.

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9 Replies2 hrs
Anne Gladys Luggya So sorry for that. Its happening at the eye of the country, the only international airport we have. Our infrastructure is already substandard, the least we could offer is proper customer care

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Robert Ray Mujurizi The right person to contact is our captor which is still a wastage of time. The solution is to beat fear and sender the captors packing.

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Jeannine Akankunda Keep telling them I admire the spirit you have for this country.
But is this seed landing on fertile soils ???or on a hard rock
Last paragraph See more

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Ben Robert Mwesigye Dear duty bearers, can u plz herd your cattle back to the paddocks and get in real ppo who want to work
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Patricia Paris Nicole And there’s one lady that has a horrible attitude .

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Vicky Emress The last time I traveled, we arrived at 3am and found just 2 counters working…. the lines were long and very frustrating….. even security guards seemed to be asleep….
I would see $ notes exchanging hands and that’s when I knew our corruption is at sky level!

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Godfrey Mumpe We need the British to run our Public sector!

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Vince Heavenz I encountered similar treatment in 2013. .., i’m surprise if 5 years later these “loony toons ” still have their jobs at the airport! .

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Sam Dindi The attitude and entitlement

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Lorna Kal Indeed there are many young jobless citizens who are willing to work. If those old guys are tired let them resign from the job and new employees be recruited.

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Lillian Andama Ps thank you for apologising on our behalf.

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Joe Sohn von Namissi These guys are arrogant and they care less. Its worse if u reach there late in the night

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Cate Kimera “There are so many young people looking for jobs, why keep the bad ones?, well, the bad ones are the ones who know someone, us who would be willing to offer excellence know no body.

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Thi Officio Murungi George Haaaa bagambeko….. Please…. Visit the banks too….hooo they make u kneel down to greet them….. And tell u when to come when food is fully digested….

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Serex Regn Anti Uganda became fir some empirical royals who are untouchable

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Abdirahman Wahiid is it allowed to take photos in uganda immigration airport ?

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5 Replies21 mins
Ikee Jacqueline this is so bad a culture ….just go to the local banks as u qeue ,the writings on the cubicles indicate teller 1,2,3,4 5 but one or two operating practically.Dear Uganda my country we are going to try and find a solution to these problems soon.

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Osama Kironde Shuraimz I did also experience the same scenario as while I was coming from southAfrica this August, we reached the airport at around 2:00am enroute from kigali, can you imagine these guys of immigration worked on me at 3:30am after a long wait amidst the fuming I caused……

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Lillian Andama In defence of my colleagues in service, this was just a bad day. On Sunday service was excellent.

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Dorothy Maria Those ladies at Entebbe airport are unexplainable!!! Something has to be done, the first picture of Uganda is a bad one!!!

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Remigious Lugemwa Some tym pipo who ar recognised meet such situation dey get to know da cry of ugandan nd all pipo in business class internationally.we fèel sorry many.

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Bintu Magimbi Florence Entebbe immigration officers need to be fired,

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Silas Labedo This seems to be a common thing now days. Something ought to be done!
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Lutwama Godfrey @Duncan abigaba help up please

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Kwikiriza Gad Shame upon these unserious ugandans when many are searching for jobs the incompetent ones get them leaving out those willing to work,at times ugandans show seriousness in the first months of appointments at work then moral die slowly,immigration officiSee more

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Ddamulira Andrew Well said my brother, the worst case scenario is when you have a late night flight, and what bothers me there are always immigration officers just loitering around looking at us qued up n there is nothing they can do, if we think this is taking our country forward, we better think twice….#IMMIGRATIONMWEDEKO

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Izack Onyango They employ Westerners and almost all are arrogant and have pride

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Abagira Joseph They even have no care at all of guiding people to the Rightful booth at arrival instead they’ll speak arrogantly challenging like one time a guy with a lady sat in the visa’s booth said “kale laba ono omunayuganda naye azewano webuza visa ayagala yaki” and I was like pls would u show me the right booth they laughed I guess they were in love with the partner
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Debra Wabwoba Matakidi Namugerwa Teddy come and give us the contact of peřson responsible.
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Annette Okumu Liane Cathie my sister come read this….

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3 Replies6 mins
Twagira Emmy Ha!kindly note that concern

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John Onen The day you will be angry like this when citizens of these country are treated like that we will begin to take you seriously. We go through such every other day at service points.
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Sylvia Kissa Mawa Munyole Betty Chepkwurui, Isn’t this ur work station?

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Hawa Evangeline Kay Ndangiza Afua 😊😊 bring back the good ones my dear
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Amon Crucial Ps Ivan NoHell talk to mummy to help

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Aaron Speed Patrick Kateihwaho have you read this?
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