Smile Uganda launched its latest innovation, SmileON, aimed at improving the customer’s experience by allowing continued internet usage if their data bundle runs out before the end of the validity period.
SmileON allows customers to keep on enjoying super-fast internet speeds for users subscribed to the 5GB or larger data bundles and for those who purchase the Smile@Home Night or Weekend bundles.
SmileON is a value addition to Smile Uganda’s product portfolio. It allows customers continued access to Emails, Web browsing, Skype calls, Wikipedia, Online Banking, News and Social media at the same superfast speeds, even after their bundle is finished, until they are able to top up and use the full service.
Smile has set a trend built on speed, network quality, simplicity and innovation that sets it apart from all other service providers regionally and globally.
Smile Uganda’s Country Manager, FionaMcGloinapplauds the move, highlighting that Smile has brought new ideas and ways to deliver what customers really need; super-fast internet that they can use to improve their business or their experiences at home.
“At Smile, our aspiration is to listen to consumer’s needs and it’s this desire that led to the development of our latest innovation, SmileON, which was as a result of customer feedback. Our customers are the essence of our business and SmileON represents our commitment to continue listening and appreciating their feedback.” says Fiona McGloin.