National Water and Sewerage Cooperation (NWSC) has urged its customers to be patient as it does its best to ensure a return to normal water supply.
This follows complaints from consumers in almost all parts of the city that the water supply is poor with some saying that they have gone for weeks without piped water.
NWSC admits there is a problem and attributes it to the on-going road works in the city where some water pipes are accidentally cut.
NWSC Public Relations Officer Sheeba Mukiza has told Uganda Radio Network that on-going work by Kampala Capital City Authority (KCCA) has greatly disrupted supply but says that they are working with KCCA to ensure that disruptions are solved as soon as they occur.
Mukiza says, however, the road works are not the only problem affecting water supply. She said the water consumption has gone high due to the dry spell and that has put the demand high and above the regular demand.
She assured the public that NWSC is working hard to increase their supply to stabilize the situation.
She also explained that a water tank in Naguru had burst over the weekend which led to water shortage in most parts of the city but said that the situation was rectified and supply in all the areas is gradually normalizing.
She pleaded for forbearance from the consumers because the situation was not too serious and was manageable and under control.
Most parts in and around Kampala have been experiencing an unstable water supply for the last one month and members of the public have taken to the corporation’s face book page to complain about the shortage.